Hiring a Receptionist Service for Your Small Business

Making the decision to hire a receptionist can be a difficult one.  On one hand, they provide a service that helps your business exponentially.  On the other hand, an in-house receptionist can be costly and inconvenient.  That sounds harsh, but it is true.  What can you do to reconcile these two feelings?  Employing a receptionist service can be a cost-effective compromise.

 What a receptionist can do for you

 Receptionists provide a very basic yet irreplaceable service for your business.  They answer your calls, take messages, return calls, schedule appointments, and maintain your schedule.  All of this is also provided by a receptionist service.  The main difference between and in-house receptionist and a service is that when you hire through a service, the reception is in a separate location.  They don’t work out of your location; they work in an office away from yours.  They are paid through their company and they are not technically your employee, so you are not responsible for them.

 Added benefits of a virtual receptionist

 A virtual receptionist is an interesting option when looking for help in your office.  They are less expensive than hiring an in-house receptionist, which saves you and your customers money.  They do not require any training on your end, so there is no awkward training phase where they have no answers to the questions your customers will be asking them on the phone.  These receptionists are trained through their companies to provide you with the best possible customer service, so they are always friendly and ready to answer any and all questions.  All of these aspects make a virtual receptionist the ideal choice for you company.

Employing a receptionist service can have an immediate effect on your business.  Having a receptionist answer your phones and take care of your appointment schedule can make your business appear more professional.  They provide all the services of a typical, in-house receptionist in the most professional and friendly way while also saving you money and time. To learn more about the benefits of a virtual receptionist service, visit GabbyVille.com

 

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